Refund Policy

Refund Policy - Buy Eazy

At Buy Eazy, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we offer a straightforward refund policy to ensure a smooth shopping experience.

Eligibility for Refunds:
We accept returns on most items within 30 days of purchase. To be eligible for a refund, the item must be unused, in its original condition, and in the original packaging. Some items, such as personalized or final sale products, may not be eligible for a refund. Please refer to the product description for specific details.

Refund Process:
To initiate a return, contact our customer support team with your order number and reason for the return. Once we approve the return, we will provide you with a return shipping label. Return shipping costs may be the responsibility of the customer, unless the item is defective or incorrect.

Refund Timeline:
Once we receive and inspect your returned item, your refund will be processed within 5-7 business days. The refund will be credited back to your original payment method. Please note that shipping fees are non-refundable.

Exchanges:
If you'd like to exchange an item, please follow the same return process, and we will assist you in placing a new order for the desired product.